Cookie Policy

Last updated: 31 August 2026

Who we are

This site is run by British Tours Ltd, 168 Regent Street, London W1B 5TB (company number [FILL IN]). We are the data controller for the personal data described in this policy. You can reach us on +44 (0)20 7038 0688 or at tours@britishtours.com.

What cookies are

Cookies are small text files a website stores on your device. They let a site remember things between pages and between visits — that you are logged in, what is in your booking basket, or which choices you have already made. Some are set by us, some by other companies whose services appear on our pages.

We also use technologies that work like cookies, such as browser local storage. Where this policy says "cookies", it covers those too.

Cookies we use

Strictly necessary

These keep the site working. We do not need your permission for them, and you cannot turn them off through our banner — without them the site and the booking basket stop functioning.

NameSet byHow longWhat it does
british_tours_sessionBritish Tours2 hours Keeps your session and booking basket together as you move between pages
XSRF-TOKENBritish Tours2 hours Protects forms against cross-site request forgery
bt_cookie_consentBritish Tours 180 days Remembers the cookie choice you made, so we stop asking
_GRECAPTCHAGoogle6 months Powers reCAPTCHA, which stops automated abuse of our enquiry and booking forms

Analytics — only with your permission

These tell us how the site is used: which pages people read, which tours they look at, where visits come from. We use it to decide what to improve. They stay off unless you accept them.

NameSet byHow longWhat it does
_gaGoogle Analytics2 years Tells one visitor apart from another
_ga_ZNLH7GVNWLGoogle Analytics2 years Keeps track of a single visit to the site

Advertising — only with your permission

These let us show British Tours advertising to people who have already visited the site, and tell us whether an advert led to a booking. They stay off unless you accept them.

NameSet byHow longWhat it does
_gcl_auGoogle90 days Records that you arrived from an advert, so a later booking can be linked back to it
IDE, test_cookieGoogle (DoubleClick)Up to 13 months Measures advert performance and limits how often you see the same advert

Content from other sites

Some pages include a TripAdvisor review widget. When one of those pages loads, TripAdvisor may set its own cookies. We do not control them, and TripAdvisor's own privacy notice explains what it collects.

Your choices

The first time you visit we ask whether you accept optional cookies. Accepting and rejecting are equally easy, and nothing beyond the strictly necessary cookies is set until you accept.

You can change your mind whenever you like. Select Cookie settings at the bottom of any page and choose again. Rejecting after previously accepting stops any further optional cookies being set; to clear ones already stored, use your browser's controls below.

We will ask again after 180 days, or sooner if you clear your cookies.

Browser controls

Every major browser lets you see, block, and delete cookies. The settings live under Privacy in Chrome, Safari, Firefox, and Edge. Blocking all cookies will stop the booking basket working, because it depends on the strictly necessary cookies listed above.

Where your data goes

Google and TripAdvisor are based in the United States and may process data there or in other countries outside the UK. Both operate under transfer safeguards approved for use from the UK, including the UK extension to the EU–US Data Privacy Framework and standard contractual clauses. Our privacy policy explains more about how we handle personal data.

Changes to this policy

If we add or remove a cookie, we will update this page and the date at the top. If the change affects what you have already agreed to, we will ask you again.

Getting in touch

Questions about this policy, or about the personal data we hold, go to tours@britishtours.com or British Tours Ltd, 168 Regent Street, London W1B 5TB.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.