Jobs at British Tours
Tour Planner / Administrator
Would you enjoy helping Overseas Visitors get the most out of their Visit to Britain?
British Tours Ltd is seeking a bright, enthusiastic Tour Planner / Administrator for our small, busy Regent Street office to help organise private tours around London and Britain.
The role involves liaising with customers by phone and email, planning their tours and booking suppliers. You may be asked about a first timer's tour of London, a special interest tour such as a dawn trip to Stonehenge, or a private aerial tour of the Normandy D-Day Sights. Some inquiries require more research - such as an Ancestry tour or a multi-day tour around Britain. You'll be involved with all aspects of the planning from liaising with our tour guides, costing tours and processing payments.
You should have a strong interest in Britain's history and heritage, excellent office and organisational skills, be a good multi-tasker, a good team player and have good spoken and written English. You should be available to work one in three weekends (you will have four days off every three weeks). Experience in a similar role is an advantage.
Your key responsibilities include
• Handling customer inquiries – mainly by telephone and email
• Designing itineraries by telephone and email
• Liaising with our team of tour guides
• Costing tours and processing payments
• Attending an informal agent’s meeting one a month after work, and occasional tour guides meetings
Salary from £25,000 upwards according to age and experience. Please let us know details of your current salary and relevant experience with your covering letter. Please contact firstname.lastname@example.org